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PRIVACY POLICY

Last updated: 25 August 2026

WHO WE ARE

Beingburg StoryLab is operated by Beingburg Limited, a company registered in England and Wales under company number 09958442.

Registered office: 3rd Floor, 86 to 90 Paul Street, London, England, EC2A 4NE.

Beingburg Limited is the data controller responsible for personal information collected through story.beingburg.com and related enquiries.

Contact: story@beingburg.com

INFORMATION WE COLLECT

We may collect:

  • your name, email address, telephone number, organisation and job title
  • information you provide through an enquiry form, email or other correspondence
  • details about a potential project, brief, budget or service requirement
  • records relating to clients, contracts, projects, invoices and payments
  • technical information such as your IP address, browser, device type, pages visited, referral source and cookie preferences

Please do not send sensitive personal information unless it is necessary for your enquiry and has been agreed with us.

HOW WE USE YOUR INFORMATION

We may use personal information to:

  • respond to enquiries and discuss potential projects
  • prepare proposals, estimates and contracts
  • deliver and manage commissioned work
  • maintain client, supplier and business records
  • operate, secure and improve our website
  • understand how visitors use the website
  • meet legal, accounting and regulatory obligations

Our lawful bases may include taking steps before entering into a contract, performing a contract, complying with legal obligations, pursuing our legitimate business interests and, where required, obtaining your consent.

We do not add people to marketing lists simply because they make an enquiry. Where consent is used, you may withdraw it at any time.

COOKIES AND WEBSITE ANALYTICS

This website is hosted on Wix. Wix and connected services may use cookies and similar technologies to operate the website, maintain security, remember preferences and provide website statistics.

Nonessential cookies and tracking technologies are managed through the website’s cookie controls. You can accept, decline or change your preferences through the cookie settings available on the website.

For more information about individual cookies and their purposes, please use the cookie settings tool.

WHO WE SHARE INFORMATION WITH

We may share personal information with:

  • Wix and other providers that host or support our website and forms
  • service providers used for email, file storage, accounting, project management or business administration
  • professional advisers, including accountants, insurers and legal advisers
  • public authorities or regulators where disclosure is legally required

These organisations only receive information where it is reasonably necessary for the relevant service or purpose.

We do not sell personal information.

INTERNATIONAL TRANSFERS

Some service providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure that appropriate legal safeguards are in place, such as UK adequacy regulations or approved contractual protections.

You may contact us if you would like more information about these safeguards.

HOW LONG WE KEEP INFORMATION

We normally retain:

  • enquiries that do not become projects for up to 24 months after the last meaningful contact
  • client, project, contract and financial records for up to six years after the relevant relationship or transaction ends
  • cookie and analytics information for the period shown in the relevant cookie settings or service

We may retain information for longer where required by law, to resolve a dispute or to protect legitimate legal interests.

YOUR RIGHTS

Depending on the circumstances, you may have the right to:

  • request access to your personal information
  • ask us to correct inaccurate information
  • ask us to erase information
  • restrict how information is used
  • receive certain information in a portable format
  • withdraw consent where processing is based on consent

You also have the right to object to processing based on legitimate interests. To exercise a right, contact story@beingburg.com. We may need to confirm your identity before completing a request.

COMPLAINTS

Please contact us first if you have concerns about how we use your information. You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office: www.ico.org.uk | Telephone: 0303 123 1113

CHANGES TO THIS POLICY

We may update this Privacy Policy when our website, services or legal obligations change. The latest version will always be published on this page.

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